Enter the name or email address of the shared mailbox in the mailbox field, select the mailbox, and click 'Open'.Īdd a Shared Mailbox to your folder view (persistent)Opening and using a shared mailbox in Outlook on the webĪ team can benefit by using Outlook on the web, previously known as Outlook Web App (OWA), to work with a shared mailbox.Click your user icon (upper right) and select the option 'Open another mailbox.'.Note this is SSO and you already may be signed on in your browser session.Log in with your full email address and password.You will see all your apps on the left menu.Log into Microsoft Online by navigating to.Outlook Online (via a browser) Open a Shared Mailbox in a separate tab (one time) The mailbox will appear in the left hand column (Folder List). Once you add the mailbox to the delegates panel, Click OK.

Click the + icon to add the mailbox under 'Open these additional mailboxes'. Mac users will have to use the following procedure to add the mailbox to their Outlook account profile:Ĭlick Shared With Me.

Users that use Outlook Online via a browser you will have to manually add the folder.

*NOTE* It can take up to 24 hours after permission is granted for the mailbox to show up.

PC users that use the Outlook application will automatically find the mailbox in their Folders list on the left side of their Outlook Desktop Application screen. Please send your request including preferred name of the mailbox and the authorized users to full time staff are authorized to submit such requests. You can request a new mailbox or permissions for accessing an existing mailbox. Mailbox permissions are added by the Systems Team.

Open mailbox outlook